Leading with Emotional and Social Intelligence

About the Program

Strategic thinking, planning, decision making, financial acumen—these and other “hard” skills are the competencies on which leaders have traditionally been judged. In the last few decades, however, businesspeople have come to understand that there is another dimension to successful leadership: building solid working relationships within teams and with all those critical to your success. This entails more than intellectual prowess; it requires a high level of Emotional and Social Intelligence.

On the intellectual level, team members may agree with and respect their leader, but if they don’t “resonate” it is highly unlikely that they will ever fully support or be inspired by their leader’s vision and goals. And, in today’s matrixed business world, we all need to collaborate with people from other functions over whom we have no positional authority. Success requires building, sustaining, or rebuilding trust and establishing strong connections based on mutual respect and understanding, with team members as well as with functional colleagues.

Leading with Emotional and Social Intelligence is designed for teams of every type in order to raise the emotional competency and performance of team members, and for individuals seeking to raise their ability to work effectively with others.

The program utilizes the latest ESCI (Emotional and Social Competency Inventory) assessment instruments provided by Korn Ferry. We begin by raising participants’ awareness of the 12 Emotional and Social Competencies that differentiate outstanding from average performers, then helping them identify their current level of proficiency in each. With input from the facilitator and fellow participants, each attendee will develop concrete plans to increase Emotional and Social Intelligence in his or her development areas. The session provides opportunities to practice these new skills.

An added benefit: Emotional and Social Intelligence breakthroughs that participants make during this program will have a significant impact on all aspects of their professional and personal lives.

Who Should Attend:

Intact and cross-functional teams and leaders and managers on all levels as well as individual contributors. This program will be especially helpful to anyone who must influence and obtain the buy-in of others to implement his or her ideas and vision.

Learning Objectives:

By the end of the “Leading with Emotional Intelligence” program, participants will have:

• Completed the 360-degree Emotional and Social Competency Inventory (ESCI) to identify their competencies, strengths, and development opportunities

• Reviewed their scores with a Korn Ferry, ESCI-certified Guttman coach

• Gained understanding of the choices they have in terms of their own behavior, and the impact of those choices on themselves, their team, those around them, and the results they deliver

• Built upon their strengths, helping them to broaden their range of leadership and influencing styles, and improve their impact on their team and other key stakeholders.

• Made concrete plans to begin immediately using the skills

Learning Format:

Assessment and analysis of competencies, strengths, and development opportunities; facilitator and peer coaching; application

Program Duration:

One day

Note: When delivered for intact teams, the process is designed to heighten each team member's awareness of what they, as individuals and as a team, need to do to release their potential. Team members review each other’s scores, practice the "peer-coach model" to identify strengths and development opportunities, assess the relationship between individual and team scores, develop a profile of their entire team and make plans to raise the team’s collective Emotional and Social Quotient.